10 tips for users
10 tips for effective use of the car sharing service
Car sharing isn't intergalactic travel, and car rentals aren't just for Luke Skywalker. However, for effective car rental, you still need to know some rules and nuances.
How to start using car sharing? How to avoid unpleasant surprises at different stages of the trip? Read our recommendations further 🙂
- Download the application and register
Do you think this advice is too obvious? In fact, registering and familiarizing yourself with the application allows you to remove the barrier of fear before car sharing. This is necessary for you to see - EVERYTHING IS VERY SIMPLE! It's as easy as calling a taxi or ordering a delivery. So download the app — and let's go!
- Read the rules
Car sharing rules ≠ traffic rules. Of course, it is worth knowing one and the other ☝️
Violation of the rules for using a car sharing machine entails sanctions, up to the blocking of the user's account. So that this does not happen, read them carefully: it is useful for you, and it is pleasant for us 🙂
- Build a route
Driver improvisations are good, of course, but a well-planned route will save you money. Remember that you can drive within the continuous "use zone", and finish the trip and leave the car in the "trip end zone". 5 minutes for planning will help to avoid "nerves" and surprises during the trip.
- Choose the right tariff
So, you have built a route and you know approximately how long the journey will take. Maybe you'll make stops to run errands. At the same time, is it profitable to choose a per-minute tariff and put the car in "standby" mode? Or is it better to rent a car for the day - if you have a lot of plans for today? Think about it before you start your trip.
- Check the balance on the card
During registration, you will link a bank card to your account, from which payment for trips will be debited. In addition to the amount for the direct use of the car, a deposit is blocked on the card - a fixed amount, which is then returned. Check that there is enough money to make both payments.
- Check the charge on the smartphone before the trip
Your smartphone during the trip is your car key, and a little more. You manage your trip through the app, thanks to which you have access to useful functions — for example, finding a car in the parking lot or chatting with the support service.
Of course, if your smartphone runs out of power and you need to end your trip, you can contact the support service from any available phone. But it's still better to keep your own gadget charged⚡
- Always inspect the car before the trip
After you have ordered a car rental, you have 5 free minutes to inspect it. Assess the condition of the car, take a photo.
Photos are an appendix to the electronic act of receiving and handing over the car, they demonstrate the condition in which you received the car. After all, no one wants to be responsible for damages they were not involved in, right?
- Drive responsibly
Yes, we are aware that you are an experienced driver and know traffic rules no worse than the traffic police. And you also remember the internal rules of the service and faithfully follow them. That is why we entrusted you with the car! Welcome to our polite and responsible club - Go2Go drivers are a pleasure to deal with.
- If necessary, contact the Support Service for help
Go2Go's support team works 24/7 to provide prompt support and answer all questions. You will receive help in many emergency and non-standard situations (a road accident? Forgotten things in the car? Dirty interior? - all to our super managers).
- Timely update the data in the application
Are you changing your passport, driver's license or bank card? Do not forget to update the information in the application. The desire to make a trip can fall like snow on the head - it is better to update all the data in advance.
Go2Go wishes you great travels and good luck in all your endeavors! Download the application on your iPhone or Android for renting cars in Kyiv.